Open Today Sales: 9 AM-8 PMOpen Today Service: 7 AM-6 PM
Trying to find directions to Group 1 Toyota Fort Bend in Richmond, TX? Finding us is quick and easy, whether or not you’ll be driving in from near or far. Enjoy our outstanding inventory of cars, trucks, SUVs and minivans. Our team of Richmond area Toyota specialists are standing by to provide you with a memorable car buying experience. The directions and hours you’re searching for are just a phone call or click away. Group 1 Toyota Fort Bend is here to help.
Hours & Directions | Group 1 Toyota Fort Bend
I brought my vehicle in for a transmission issue. They said it was because I needed a driveshaft spacer due to my lift and need to take to an Offroad shop to fix. Okay. Did that. That made the overall ride smoother but still have the transmission issue. They also told me at this visit for a transmission issue that I needed lower control arms. I approved that but then, they gave my truck back to me that was incredibly out of alignment and was horrible to drive and I didn’t have any steering issues when I brung it ... Read More Full review text opened.DealerRater - Jun 29, 2026
I brought my vehicle in for a transmission issue. They said it was because I needed a driveshaft spacer due to my lift and need to take to an Offroad shop to fix. Okay. Did that. That made the overall ride smoother but still have the transmission issue. They also told me at this visit for a transmission issue that I needed lower control arms. I approved that but then, they gave my truck back to me that was incredibly out of alignment and was horrible to drive and I didn’t have any steering issues when I brung it in for service. I brought it back and they couldn’t figure it out and said I would need to take to to an off-road shop for that as well and get adjustable upper control arms. So… while I brought it to the other shop for the driveshaft spacer, I also told them what they said about the alignment. Turns out the upper control arm ball joints were bad and this is why they couldn’t align it. This could have been diagnosed and fixed there at Toyota the entire time….. and I still have my transmission issue.
They can’t even give me a car rental after I have been taking my car there for 5 months back and forth and can’t fix it! Luis is very attentive and on top of things but the manager is so bad. He does not approve anything. Bad service! Avoid it at all cost
Was greeted with a friendly smile and what I needed. Asked for Anthony Torres, who promptly came out and knew exactly what I needed for my 5000mi check up. Was more than satisfied with the service and overall experience. Very professional.
This location has improved its service to customers lately. I recommend Tariq Jilani who is excellent service advisor.
Collin welcomed me before I stepped out of my car. The oil change was ready in short time which I used to look at a Tacoma. I meet the General Manager who introduced me to John Chug who introduced me to James Kim. They were all helpful. I will continue to have my cars serviced at Group 1 in Richmond. I purchased my last Avalon there and will probably buy my next vehicle there.
