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Our Reviews
Jay was my service tech. He is phenomenal.! He kept me updated with my vehicle. It took a while, but I was in no hurry.
Poor Commiunication: I came for a maintenance appointment on Tuesday when there was no traffic. My provider was Tariq J. He communicated to me that he was gonna go for lunch. And he was gonna hand the job off to another coworker. He said the job was gonna take an 1 hour max looking at the low traffic. I asked about the complimentary shuttle, he said for short job like this it wouldn't be given. Quite misleading in my opinion as nothing mentioned that when booking an appointment. Later on, after an hour has passed, still no one has called me. I go up to a worker, and he tells me that your provider is out at lunch and he not updated your tracker. They are about to pull up the car. I am l like perfect! Its been 15 minutes and no one comes up. I go to the cashier and ask about my car, and just any fyi, by this Tariq J. has come back from lunch. I find out the guy he gave the job to forgot about it. The car was waiting outside ready to go and nobody called me. As I meet with Tariq J. and he apologizes for what happened, he tells he will make it up but then said I shouldn't come at that time as people go to lunch at that time. If that is the case, why did yall create a slot for someone to come at that time(12:00 PM)? I hope the next time, someone comes by, whoever the provider will be, is available to do the job and be present the entire time, and that they dont put the blame on the customer who came at that time because first it was available but secondly that was the time that the customer was available. Tariq J. was nice and respectful, but I hope next time you are diligent with your customer and not put the blame on the customer for something they had no control over.
Everyone was very concerned cordial, True Nguyen was amazing, the rental counter was extremely helpful as I was about to rent a car, she took the time to check to if my car was near complete and it was. However, the courtesy refreshment counter the lady was a rude, I requested a bag of chips and she never acknowledged my request. But overall “Great”.
Good and fast service, professional crew , very comfortable waiting area , helpful explanation about the car issues
Jeff was awesome and his vibes were on top. The best employee at FB Toyota
Price was a little steep for just a tire rotation. I understand there is also a general inspection, but still on the high side.
Greeted with a friendly smile and everyone was super helpful. I was able to get in and out in a timely manner.
Terrible service experience and complete lack of communication at Group 1 Toyota Fort Bend. While the advisor was friendly during check-in, there was zero follow-up afterward. I waited 3.5 hours without receiving a single update or text message, only to discover my car had already been ready after I went to ask around myself. When paying, I purchased the $149 maintenance plan (which covers 3 oil changes and 3 tire rotations), but they tried to charge me separately for the tire rotation on top of the plan cost. The most concerning part was checking my receipt at home: the invoice indicates 0W-8 oil was used on my 2025 Corolla Hybrid instead of the correct oil spec. Poor communication, billing errors, and negligence regarding vehicle maintenance.
Great dealership too get service work done at. Friendly service and they keep you up to date on your status. Eli was a great advisor!! Highly highly prefer this location over the other location on 59 near Gessner!!! Less people, less wait time, better organized all around. They even have complimentary snacks while you wait.
Thank you Tru for the amazing service Appreciate it!!! He is always prompt in responding and taking care of our needs
Great. Good friendly people to deal with always in suffient time frame. Great company always
Mr. Anthony’s service was very professional, as was that of the rest of the staff, and the car repair was done quickly—“excellent.“ service.
Great work excellent customer service. The tech did a supreme job. The dealership help me with the cost
Friendly service. Prompt notifications of service. Uber transportation was awesome. Would recommend them to anyone with a Toyota.
I had my 10000 mile checkup today, was completed in less than 1 hour.Samuel Alvarado was helpful and kind. The waiting area is so comfortable. I recommend this dealership.
Welcome to Group 1 Toyota Fort Bend
We’re proud to welcome you to Group 1 Toyota Fort Bend, a friendly Toyota dealer near Houston. Whether you’re in the market for a new Toyota or you're new to the area and are searching for a trusted Toyota service center, we’re ready to impress with our diverse inventory and world-class customer care. Read on to learn more about everything we bring to the table, then take a look around our website to explore our inventory and services.
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New & Used Toyota Dealer Near Sugar Land
It's easy to find a new vehicle that suits all your needs at Group 1 Toyota Fort Bend! Take a moment to browse our virtual new Toyota inventory and learn what's currently available or on the way to our dealership. Whether you wish to head home in a new Camry or RAV4, we'll help make it happen within your desired price range.
Not every shopper is in the market for a brand-new vehicle. We get that, and we work hard to provide used-car shoppers with a dynamic inventory. Among our used cars for sale, you’ll encounter reliable Toyota vehicles, as well as popular models from numerous other automakers. If you're loyal to Toyota and looking for the best of both worlds between new and used, we recommend considering our Toyota Certified Used Vehicles.
Toyota Financing, Leasing & Service In Richmond
We take care of our customers at Group 1 Toyota Fort Bend. Our team isn't just here to sell cars—we’re here to pair unique drivers with vehicles that match their needs while respecting their budget in a no-pressure environment. If you would like some assistance with leasing or financing, you can meet with a specialist in our Toyota finance center. We can help you apply and get approved without all the stress, while also helping you understand the rates and terms you're qualified for so you can choose what makes the most sense for you. If you’re eligible for any Toyota lease deals or finance specials, we’ll be sure to let you know!
Our Toyota service center is also here to offer the maintenance support you and your vehicle will need down the road. From routine oil changes and tire rotations to genuine parts replacements, we do it all at Group 1 Toyota Fort Bend.
Visit Our Toyota Dealer Near Rosenberg!
Want to see for yourself why Richmond-area drivers turn to us for their automotive needs? Make the trip to Group 1 Toyota Fort Bend today to enjoy the star treatment as you shop for a new Toyota or get your vehicle serviced by our experienced technicians! We can’t wait to get to know you.
Frequently Asked Questions
Frequently Asked Questions at Group 1 Toyota Fort Bend
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Where is the Group 1 Toyota Fort Bend dealership in Richmond, TX?
- Group 1 Toyota Fort Bend is conveniently located at 20465 Southwest Fwy, Richmond, TX 77469. Visit our Toyota dealership today to explore our premium inventory of new and pre-owned vehicles.
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Does Group 1 Toyota Fort Bend sell Certified Pre-Owned vehicles?
- Yes, Group 1 Toyota Fort Bend offers a vast selection of Certified Pre-Owned Toyota vehicles. Each CPO car undergoes a rigorous 150-point inspection and comes with a 1-year unlimited-mileage warranty for ultimate peace of mind.
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Does Group 1 Toyota Fort Bend sell quality used cars?
- Absolutely, our dealership features a competitively priced inventory of high-quality used cars, trucks, and SUVs. We carefully inspect every pre-owned vehicle to ensure you drive away with dependable and affordable Toyota.
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Does Group 1 Toyota Fort Bend sell other brand used cars?
- Yes, in addition to our premium Group 1 Toyota Fort Bend lineup, we carry a diverse variety of used cars from other top automotive makes and models. Our extensive pre-owned inventory ensures every driver can find the perfect vehicle for their lifestyle and budget.
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Can I schedule Toyota service online?
- Yes, you can easily schedule your Toyota service and maintenance appointments online directly through our dealership's website. Our state-of-the-art service center and certified technicians are ready to keep your Toyota vehicle running smoothly.
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Does Group 1 Toyota Fort Bend accept trade-ins?
- Yes, Group 1 Toyota Fort Bend gladly accepts trade-ins and offers a convenient online appraisal tool to quickly discover what your trade is worth. We offer highly competitive values for your current car to help you easily upgrade to a new or pre-owned luxury vehicle.
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Can I lease or finance a Group 1 Toyota Fort Bend?
- Yes, our dedicated finance center provides excellent options to seamlessly lease or finance your next Group 1 Toyota Fort Bend. We offer competitive rates, flexible terms, and exclusive lease specials to make driving your dream car a reality.
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What areas does Group 1 Toyota Fort Bend serve?
- Group 1 Toyota Fort Bend proudly serves drivers throughout Richmond, , as well as the surrounding communities of Houston, Sugar Land, and Rosenberg. As your premier local Toyota auto dealer, we are dedicated to providing an unmatched automotive experience across the region.
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What are Group 1 Toyota Fort Bend's sales and service hours?
- Our sales department hours are:
- Mon - Sat 9:00 AM - 8:00 PM
- Sun Closed
- Mon - Fri 7:00 AM - 6:00 PM
- Sat 7:00 AM - 4:00 PM
- Sun Closed
- Our sales department hours are:
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Does Group 1 Toyota Fort Bend ship cars out of state?
- Yes, Group 1 Toyota Fort Bend offers convenient out-of-state car shipping to accommodate our nationwide customers. Contact our sales team today to arrange the secure and timely delivery of your new or pre-owned vehicle directly to your driveway.
Check out our Virtual Tour
Let us walk you through our beautiful facility. Comfortable waiting areas with complimentary Wi-Fi access, premium snacks, TV, a coffee bar, bottled water/pop, community room, and personalized service representatives.